What are globalcache files that download automatically

Information can be found on the Downloads and Docs page. A yellow triangle with an exclamation point indicates a firmware update is available. A green check mark indicates the device is up to date. A red circle with an exclamation indicates the firmware is invalid and additional support may be required. A solid blue circle indicates an unreleased or unsupported firmware revision.

Right-click on the device you want to update and click Update Firmware. A screen will appear that will ask if you want to Update Firmware for this device.

Click Next. The Flex will begin the updating process. The progress bar and progress messages will appear in a display window with the current status. Please do not interrupt the update before completion. When complete, the Exit button will become active and the final message will be displayed: Web files successfully updated.

You can now exit the Update window. The device should now have a green check mark icon in front of the listing. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Need help with a product? For a complete list of products with part numbers , please download our Product List. Global Connect is the newest, completely modular, high performance family of connectivity products from the company that has revolutionized the way you connect, command, and control.

Built with performance, flexibility, and empowering in mind, Global Connect, designed based on open systems to work with any control software or hardware, delivers a simple cost-effective way to extend the reach of any control system, from legacy proprietary systems to leading-edge apps and cloud based control software; from retrofits, current projects, and to future installations.

The iHelp utility is necessary to update the firmware on Flex devices. It is also used to locate and configure Global Connect, Flex, iTach devices, and GCs installed on the network, and also facilitates the upgrade functionality for the Flex and iTach family of products. Download iHelp and run the.